As a Senior Account Executive, you will lead client engagements for direct-to-consumer and ecommerce brands, focusing on long-term success and measurable results. Your role centers on understanding each brand’s unique challenges and opportunities, then guiding them with data-informed strategies.
Key Responsibilities
- Own the end-to-end client lifecycle, from onboarding through expansion, ensuring consistent value delivery
- Develop deep expertise in client business models, KPIs, and market positioning
- Translate performance data into actionable recommendations that drive revenue and efficiency
- Collaborate with internal teams to align strategy, execution, and reporting
- Identify upsell opportunities by anticipating client needs and market shifts
Qualifications
Successful candidates will have proven experience in client management within the ecommerce or DTC space, with a track record of exceeding retention and growth targets. Strong analytical skills and the ability to communicate insights clearly are essential. You should be comfortable working independently while contributing to a coordinated service approach.