Sofia Hybrid Employment

LivePerson is hiring a SecOps Engineer II

About the Role

The individual in this position will focus on identifying, analyzing, and mitigating security incidents through proactive monitoring, threat detection, and response automation in a cloud-first environment.

Responsibilities

  • Monitor security events across networks, endpoints, and cloud platforms
  • Investigate potential threats and escalate incidents as needed
  • Develop and maintain automated detection and response workflows
  • Support incident response activities with clear documentation
  • Analyze logs and telemetry data to identify suspicious behavior
  • Collaborate with engineering teams to strengthen security posture
  • Tune security tools to reduce false positives and improve accuracy
  • Respond to alerts according to established protocols
  • Assist in vulnerability management and remediation tracking
  • Maintain up-to-date knowledge of emerging threats and attack patterns
  • Implement security controls across hybrid infrastructure
  • Work with cloud environments to enforce secure configurations
  • Conduct root cause analysis for security events
  • Support compliance initiatives through audit-ready documentation
  • Participate in on-call rotations for incident coverage
  • Contribute to playbooks and response procedures
  • Evaluate new security technologies and tools
  • Ensure security monitoring covers both on-premises and cloud systems
  • Assist in threat intelligence integration
  • Promote security best practices across technical teams
  • Help maintain secure CI/CD pipelines
  • Track key performance metrics for security operations
  • Coordinate with external partners during investigations
  • Improve detection coverage through rule development
  • Support identity and access management security

Compensation

Competitive salary with performance-based incentives

Work Arrangement

Hybrid work model with flexible scheduling

Team

Part of the global security operations team focused on real-time threat management

Why This Role Matters

Security threats are evolving rapidly, and this role is central to detecting and stopping them before they impact systems or customers. Your work ensures trust and reliability in a digital-first world.

What We Value

Curiosity, precision, and collaboration. We value individuals who ask questions, refine processes, and share knowledge to strengthen collective defenses.

Available for qualified candidates requiring sponsorship

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About company
LivePerson
LivePerson stands at the forefront of conversational AI and digital customer engagement, redefining how businesses interact with their customers. Its flagship innovation, the Conversational Cloud®, empowers AI-driven dialogues for some of the world's most renowned brands, enabling seamless connections across messaging, voice, and digital platforms. Every month, LivePerson orchestrates nearly a billion conversational interactions, amassing one of the industry's largest conversational datasets. This remarkable scale enhances the precision, personalisation, and automation of its AI models, elevating the standards of customer engagement.
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Posted a day ago