Air Canada is looking for a Scrum Master to join our IT Customer Digital Development group. You will be responsible for building and guiding project teams, bringing together business and technical aspects of solutions with a focus on the customer journey, and applying a passion for the travel industry.
What You'll Do
- Lead and coach multiple Agile teams delivering digital application development projects on cloud technologies.
- Facilitate Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
- Support product owners and stakeholders in backlog refinement and prioritisation.
- Identify, track, and remove impediments and risks.
- Coordinate across multiple Agile teams through Scrum of Scrums or scaled practices.
- Collaborate with Architecture, DevOps, QA, and Infrastructure to support seamless integration of cloud technologies.
- Track and communicate delivery metrics including velocity, burn-down, and sprint progress.
- Drive continuous improvement by facilitating retrospectives and implementing process enhancements.
- Mentor and coach team members on Agile practices.
- Apply knowledge of aviation or airline sector considerations to anticipate risks and adapt Agile practices.
What We're Looking For
- Bachelor’s degree in computer science, engineering, IT and or information systems.
- 3+ years of Scrum Master experience.
- Overall 8+ years of experience in IT/Software development.
- Thorough understanding of Agile software development methodologies, values, and practices.
- Thorough understanding of Agile & Waterfall software development methodologies.
- Exceptional communication, facilitation, and time management skills.
- Experience working in complex, multi-project, multi-vendor, and multi-team environments.
- Creative, resourceful, and innovative at tackling complex challenges and resolving problems.
- Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.
Nice to Have
- Certified Scrum Master (CSM), Professional Scrum Master (PSM) certification and/or PMP certification.
- Experience with Scale Agile Framework (SAFe).
- Experience with SDLC tools like JIRA, and Confluence.
- Airline or travel industry experience.
Technical Stack
- Cloud technologies
Team & Environment
You will report to the Manager, Application Development as part of the IT Customer Digital Development group.
Work Mode
This position is local-country, based in Canada.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
