As a SCALE WMS Consultant, you will lead end-to-end implementations of Manhattan Associates SCALE WMS, guiding clients through system design, configuration, and deployment. You'll act as a technical and functional expert, translating business needs into scalable warehouse solutions that enhance operational performance.
Key Responsibilities
- Configure and support Manhattan SCALE WMS across high-volume, multi-site warehouse environments
- Collaborate with client teams to gather requirements, identify process gaps, and define system enhancements
- Translate business needs into functional and technical specifications, including URS, process flows, and test plans
- Design and document system architecture, application configurations, and integration points with ERP, TMS, and MHE systems
- Support testing phases, including functional validation and user acceptance, ensuring alignment with operational goals
- Troubleshoot technical and operational issues across SCALE WMS and connected platforms
- Coordinate resolution with third-party vendors for packing systems, conveyors, and transportation tools
- Provide on-site and remote support during new site rollouts and system upgrades
- Deliver training and ongoing assistance to warehouse teams, ensuring smooth adoption and daily operations
Qualifications
- Bachelor’s degree in a related field
- Minimum of two years of hands-on experience with Manhattan SCALE WMS implementations
- Strong command of warehouse operations: inbound, inventory management, and outbound workflows
- Proficiency in PL/SQL and SSRS for reporting and data analysis
- Familiarity with cloud environments and ERP integration principles
- Experience supporting automated warehouses with MHE and conveyor systems
- Proven ability to resolve issues in high-pressure, multi-location environments
- Skilled in creating comprehensive documentation, including SOPs, technical designs, and support guides
Work Environment & Benefits
This is a hybrid position based in Atlanta, GA, with approximately 45–50% travel to client sites. Remote work flexibility is supported, along with reimbursement for business travel, internet, and workstation expenses.
You’ll benefit from a comprehensive package that includes medical coverage, paid time off in line with local regulations, and access to a wellness program. Professional development is encouraged through a dedicated learning budget. The company offers an employee stock option plan, anniversary recognition, and team gatherings to strengthen culture and collaboration.
Our culture values growth, inclusivity, and flexibility. We support diverse perspectives and are committed to building an equitable workplace where all voices are heard. As part of our team, you’ll contribute to meaningful projects while advancing your career in a supportive environment.
