The SCALE WMS Consultant at Fulfillment IQ is responsible for leading the SCALE WMS implementation, actively participating in the SCALE WMS design, configuration and WMS implementation projects. Serve as the subject matter expert on Manhattan Associates (MA) SCALE WMS, based on an in-depth knowledge of functional areas such as Inbound, Outbound, Inventory management, MHE, and the unique business activity requirements of the client.
What You'll Do
- Manhattan Scale WMS implementation & Support.
- Perform system configuration of Manhattan Associates SCALE WMS.
- Collaborate with client’s team during software design process to understand business requirements, Issues, and changes to existing functionalities.
- Architecture and Development.
- Documentation of Requirements, SOP documents creation.
- Translate the user requirements into functional and technical design, application configuration.
- Documenting all aspects of the system (e.g. URS, process flows, functional specifications, technical design, application configuration, test scenarios, Support document etc.) according to internal procedures.
- Coordinates problem solution with multiple external Vendors for TMS, Packing & Conveyor system.
- Facilitate and support functional and user acceptance testing.
- Troubleshoot operational and technical issues within SCALE and integrations.
- Drive operational efficiency through people, process, and technical improvements.
- Coordinate with Manhattan Associates development and support teams as needed.
What We're Looking For
- Bachelor’s degree required
- 2+ years’ experience of Manhattan Scale implementations.
- Strong understanding of Supply chain Principles with expertise in Warehouse management.
- Complete understanding of inbound, inventory, and outbound in a warehouse.
- PL/SQL expertise
- Cloud Basic Understanding.
- Hands-on with SSRS, MHE, New Site rollout, Automation.
- Good knowledge of implementing and supporting ERP integration with SCALE.
- Ability to provide front-line support to warehouse staff from training through daily support.
- Experience troubleshooting Manhattan WMS and LMS applications.
- Extensive hands-on experience supporting Manhattan SCALE WMS in high-volume, multiple warehouses, and multiple building operations.
Nice to Have
- Preference given to candidates with a degree in Engineering or a related field.
Technical Stack
Manhattan Associates SCALE WMS, PL/SQL, Cloud, SSRS, MHE, TMS, Packing & Conveyor system, ERP
Team & Environment
Reports to: Lead WMS Engineer.
Benefits & Compensation
- Supplementary benefits plan that includes coverage for medical
- Employee wellness program
- Paid time off includes statutory vacation time, sick leave, and public holidays
- Dedicated learning and development budget to support your career growth
- Flexible work hours
- Remote flexibility
- Reimbursement for business travel, internet, and workstation costs
- Anniversary rewards
- Employee stock option (ESOP) program
- Team events
- In-person organizational meetups
- Training
- Mentorship
- New challenges
- Work anniversaries celebrations
- Team achievements celebrations
- Rewards like vouchers
Compensation includes an Employee stock option (ESOP) program.
Work Mode
Hybrid role based in Atlanta, GA. Offers remote flexibility with 45 - 50% travel required.
As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all team members. Fulfillment IQ is an equal opportunity employer. We celebrate diversity, inclusivity, and are committed to creating a culture of equitable opportunities for all employees.
