About the Role
The role involves delivering SAP solutions in customer service and project management modules, ensuring seamless integration, system optimization, and client support throughout the project lifecycle.
Responsibilities
- Configure and customize SAP modules related to customer service and project management
- Collaborate with clients to understand business requirements and translate them into technical solutions
- Support end-to-end implementation of SAP systems from analysis to go-live
- Conduct system testing and resolve configuration issues
- Document functional specifications and solution designs
- Provide training and knowledge transfer to client teams
- Troubleshoot and support post-implementation issues
- Work closely with technical teams to ensure integration with backend systems
- Ensure compliance with project timelines and deliverables
- Participate in workshops and requirement-gathering sessions
- Assist in data migration and validation activities
- Maintain up-to-date knowledge of SAP CS and PM functionalities
- Support change management processes during system rollouts
- Coordinate with project managers to track progress and risks
- Deliver user acceptance testing support
- Ensure alignment between business processes and system capabilities
- Produce status reports and project documentation
- Assist in defining key performance indicators for system success
- Engage in continuous improvement of implemented solutions
- Adapt to evolving project scopes and client needs
Compensation
Market rate, negotiable based on experience and contract terms
Work Arrangement
Contract position, duration and flexibility subject to project needs
Team
Collaborative environment with cross-functional teams focused on ERP implementation
Project Duration
Initial contract term with potential for extension based on project milestones and performance
Location
Position may be remote or based at client sites; location flexibility is expected
Security Clearance
Some assignments may require background checks depending on client requirements
Not specified
