Strata Information Group seeks a Salesforce Product Manager to provide strategic leadership and governance oversight for a university-wide Salesforce ecosystem supporting Student Success, Admissions, and Marketing. You will guide a team of Product Owners, drive roadmap alignment with institutional priorities, and lead cross-functional decision-making.

What You'll Do

Provide strategic leadership and oversight for the university’s Salesforce product ecosystem across Student Success, Admissions, and Marketing.
Lead and mentor a team of Product Owners, ensuring alignment, accountability, and delivery excellence.
Own and govern the enterprise product roadmap, driving prioritization decisions aligned with institutional goals and strategic initiatives.
Facilitate cross-functional decision-making and resolve competing priorities across departments and stakeholders.
Establish and maintain product governance frameworks, including intake, prioritization, release management, and performance tracking.
Champion organizational change management to ensure successful adoption of new features, enhancements, and process improvements.

What We're Looking For

Bachelor's degree in a related field or equivalent combination of education and experience.
3-5 years of experience in roles with multiple direct reports, working with executive leadership to develop technology roadmaps, advocating for stakeholder needs, and holding decision-making authority for product development.
Demonstrated experience in higher education environments with a deep understanding of university operations, student lifecycle, and institutional processes.
Experience managing enterprise software platforms and complex technical implementations.
Experience with Salesforce Education Cloud, Marketing Cloud, and/or Service Cloud implementations.
Experience leading cross-functional teams and managing complex multi-stakeholder initiatives.
Demonstrated understanding of Salesforce platform capabilities, limitations, and best practices.
Knowledge of CRM systems, data integration, and enterprise software ecosystems.
Familiarity with agile development methodologies and product management tools.
Proven track record of developing and executing successful product strategies.
Demonstrated analytical skills with experience using data to drive product decisions.
Excellent stakeholder management and communication skills across technical and non-technical audiences.
Understanding of user experience design principles and user research methodologies.

Nice to Have

Experience with change management and organizational transformation initiatives.
Previous experience implementing or managing Salesforce platforms in higher education settings.
Knowledge of student information systems, learning management systems, and other higher education technologies.