Whizz is looking for a remote Sales & Support Representative to be instrumental in ensuring an exceptional customer experience for our electric bikes. You will manage outbound calls, provide detailed product information, and resolve customer inquiries.
What You'll Do
- Efficiently manage a high volume of outbound calls to warm leads.
- Proactively furnish detailed information regarding our electric bikes and facilitate appointment and delivery arrangements.
- Utilize effective selling techniques to convert prospective customers into clients.
- Diligently address and resolve concerns and objections from existing customers, thereby ensuring their satisfaction.
What We're Looking For
- C2 level fluency in English.
- A minimum of one year of experience in a sales position.
- Reliable high-speed internet connection.
- Availability to adhere to the New York time zone schedule (9 am - 6 pm New York Time).
- Demonstrated exceptional problem-solving and negotiation skills.
Work Mode
This is a fully remote, global position requiring work hours aligned with the New York time zone.
