Iron Mountain is hiring a Sales Support specialist to join its Digital Operations Center (DOC) team. In this remote, bilingual role, you will be the analytical engine for our commercial operations, executing tactical pricing and administrative support to ensure every sales opportunity is accurately modeled and documented. You will serve as a critical link between Sales and Commercial teams, using your expertise to reduce friction and drive revenue growth.
What You'll Do
- Execute Commercial Pricing and Quoting – Build simple price models, generate accurate quotes, and create tactical reports to align sales opportunities with commercial standards.
- Manage Opportunity Data and Research – Extract and analyze data from Salesforce.com and BI systems to provide insights on inventory, contracts, and pricing for sales teams.
- Ensure Process Integrity and Compliance – Maintain strict adherence to SOPs and SLAs while completing essential RFI and QA documentation.
What We're Looking For
- 1+ years of experience in sales support, deal operations, or a role focused on commercial pricing and data management.
- Advanced proficiency in Microsoft Excel and pricing tools, with the ability to consolidate and analyze complex client data.
- Strong analytical and problem-solving skills, specifically in identifying pricing discrepancies or process failures.
- A University Degree in Business Administration, Economics, or a related field.
- Mandatory fluency in English.
Technical Stack
- Microsoft Excel
- Salesforce.com
- Business Intelligence (BI) systems
- Internal pricing tools
Team & Environment
You will be part of the Digital Operations Center (DOC) team, serving as a key link between Sales and Commercial teams.
Benefits & Compensation
- Competitive compensation and benefits aligned with your experience.
- Flexible work options to support work-life balance, including remote or hybrid arrangements.
- Comprehensive health, wellness, and retirement plans.
- Opportunities for continuous learning and clear career progression into Specialist-level commercial roles.
Work Mode
This is a remote position.
Iron Mountain is an equal opportunity employer committed to a culture that welcomes unique contributions and focuses on evolving skills.
