CVS Health is seeking a Sales Support professional dedicated to our existing business channel to help transform healthcare. In this role, you will assist brokers with the contracting and certification process, handle enrollments, answer product questions, and resolve escalated issues.
What You'll Do
- Assist brokers with the contracting and certification process.
- Handle broker enrollments.
- Answer specific product questions from brokers.
- Assist with escalated broker issues.
- Travel to broker meetings upon request (up to 25%).
What We're Looking For
- 2-3 years of health insurance related experience supporting Brokers.
- Must live in Pacific or Mountain time zone (Pacific time zone preferred).
Nice to Have
- Insurance/Life and Health Insurance License (must license within 6 months if no license at hire).
- Experience in a production environment.
- Medicare Advantage experience.
- Customer Service experience in a transaction-based environment such as a call center or retail location.
Team & Environment
This role reports to the Broker Service Department but is dedicated to the appropriate market.
Benefits & Compensation
- Compensation: $18.50 - $38.82 per hour.
- Affordable medical plan options.
- 401(k) plan with matching company contributions.
- Employee stock purchase plan.
- No-cost wellness screenings, tobacco cessation, and weight management programs.
- No-cost confidential counseling and financial coaching.
- Paid time off.
- Flexible work schedules.
- Family leave.
- Dependent care resources.
- Colleague assistance programs.
- Tuition assistance.
- Retiree medical access.
Work Mode
For this role, you must live in the Pacific or Mountain time zone.
CVS Health is committed to fostering a workplace where every colleague feels valued and that they belong. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
