The Sales Operations Manager will design, own, and scale the global sales operating model at Mirantis, enabling predictable revenue growth through operational excellence, data-driven insights, and cross-functional collaboration. This senior leadership role plays a critical part in shaping how the sales organization operates and scales globally.
What You'll Do
- Partner with Sales and Executive Leadership to translate company strategy into scalable sales operating plans
- Own annual and quarterly sales planning processes, including capacity modeling, territory design, quota setting, and forecasting cadence
- Drive forecasting rigor, accuracy, and accountability across the sales organization
- Provide executive-level insights into pipeline health, coverage, conversion, and growth risks
- Own and continuously improve the end-to-end quote-to-cash process across direct and partner sales
- Define and enforce deal approval frameworks for pricing, discounting, and non-standard commercial terms
- Partner with Finance and Legal to ensure clean bookings, compliant contracts, and smooth invoicing
- Ensure subscription entitlement accuracy, revenue recognition readiness, and auditability
- Own Salesforce and adjacent sales tools strategy, data integrity, and reporting standards
- Define and maintain core sales KPIs, dashboards, and executive reporting
- Drive automation and simplification of sales processes to reduce friction and manual effort
- Lead cross-functional initiatives related to CRM, CPQ, billing, and revenue systems
- Standardize and document sales processes, policies, and operating cadences
- Partner with Sales Enablement to ensure operational processes are clearly understood and adopted
- Lead change management for new tools, processes, and go-to-market motions
- Act as an escalation point for complex operational issues impacting deals or customers
- Build, lead, and develop a high-performing Sales Operations team
- Sever as the primary operational partner and trusted advisor to Sales Leadership
- Collaborate closely with Finance, Legal, Marketing Ops, Product Ops, and other RevOps stakeholders
- Drive alignment across functions to ensure a seamless seller and customer experience
Technical Stack
- Salesforce
- CPQ
- CRM
- billing systems
- revenue systems
Team & Environment
- Reports to Sales Leadership
Work Mode
- Remote position
- Preferred location: East Coast
Mirantis is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
