At SonicWall, a mission-driven cybersecurity leader, we are hiring a Sales Development Representative (SDR). In this remote role, you will be a key driver of revenue growth by generating and nurturing high-quality Sales Accepted Leads (SALs). You will identify and engage prospective and existing customers, qualify opportunities based on cybersecurity needs, and schedule meetings for our sales team.
What You'll Do
- Identify, research, and target potential clients across designated industries and organizations.
- Engage prospects through multiple channels, including phone, email, and social platforms.
- Conduct initial outreach and assess prospects based on defined qualification criteria.
- Understand customer challenges and determine alignment with our cybersecurity solutions.
- Partner with sales and marketing teams to maintain a consistent flow of qualified leads.
- Maintain accurate and timely updates in CRM systems for all leads and opportunities.
- Schedule qualified meetings and product demonstrations for sales representatives.
- Provide context and insights to ensure effective lead handoff and follow-up.
- Meet or exceed weekly and monthly performance targets for outreach and meetings.
- Generate high-quality opportunities that contribute directly to revenue growth.
- Stay informed on cybersecurity trends, solutions, and market developments.
- Participate in ongoing training to strengthen sales skills and performance.
What We're Looking For
- 1–3 years of experience in sales development, lead generation, or a similar role.
- Strong verbal and written communication abilities.
- Comfortable explaining complex concepts to business audiences.
- Understanding of prospecting, qualification, and meeting-setting within a sales cycle.
- Experience using CRM tools such as Salesforce or HubSpot.
- Demonstrated ability to meet or exceed activity and pipeline metrics.
- Self-motivated, proactive, and goal-oriented.
- Collaborative team player capable of working cross-functionally.
- Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent practical experience.
Nice to Have
- Experience preferably within cybersecurity, technology, or B2B environments.
- Experience with outbound phone engagement, including high-volume activity (up to ~75 calls per day).
- Exposure to cybersecurity solutions is a plus, but not required.
Technical Stack
- Salesforce
- HubSpot
Team & Environment
You will partner closely with our sales and marketing teams in a collaborative, cross-functional structure.
Work Mode
This is a fully remote position based in San José, Costa Rica.
SonicWall is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.
