Guidewire is hiring a RMO Associate Specialist

Guidewire is looking for an RMO Associate Specialist to join our team. In this role, you will develop and maintain process documentation, cover planned PTO for staffing managers, and support the continued success of our Global Resource Management function. You will provide essential support to our Resource Staffing Managers and leadership.

What You'll Do

• Assist Resource Staffing Managers and leadership with ensuring compliance with Resource Management Processes.
• Assist with process revisions and enhancements based on business or tool changes.
• Assist with documentation of RM processes and communications.
• Ensure RM processes are kept updated and stored on the RM page on SharePoint.
• Assist Resource Staffing Managers with managing resource requests.
• Attend weekly and biweekly calls with Portfolio Directors and Delivery Managers regarding the status of 'in-flight' projects and opportunities.
• Ensure all resource requests are entered into FinancialForce correctly and maintain the data accuracy of the system.
• Provide coverage during Resource Staffing Managers’ scheduled PTO.
• Maintain the data accuracy and workflow in the Resource Management System (FinancialForce), including making updates in a timely manner.
• Act as gatekeeper for the Skills Catalog and Internal Resumes.
• Monitor the skills catalog in FinancialForce once per quarter to ensure consultants are keeping skills up-to-date.
• Monitor resources’ internal resumes to ensure they are on the approved internal resume template.
• Serve as the primary resource for Consulting Managers regarding questions and guidance on writing/updating internal resumes and inputting/updating skills in the system.

What We're Looking For

• A Bachelor’s Degree and/or 3+ years of related experience in business operations.
• Strong proficiency in MS Office (Word, Excel, PowerPoint, SharePoint & Visio).
• Excellent communication skills, both written and verbal.
• Strong organizational skills, attention to detail, and ability to follow established processes.
• The ability to juggle multiple tasks and to work in a fast-paced environment.
• Experience at working both independently and in a team-oriented, collaborative environment.
• Strong interpersonal and team building skills.
• Flexibility around working hours (Guidewire is a global virtually-connected company).

Nice to Have

• Business analysis experience is a plus.

Technical Stack

• MS Office: Word, Excel, PowerPoint, SharePoint, Visio
• FinancialForce
• SharePoint

Team & Environment

This role provides direct support to the existing Resource Staffing Managers and the leadership of Global Resource Management.

Work Mode

This role operates in a global context, reflecting Guidewire's virtually-connected company structure.

Guidewire is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success.