Passion.io is hiring a Revenue Operations & CSM Specialist to be the operational partner for our sales team. You will own the revenue engine, build scalable systems, and leverage AI tools to drive growth and efficiency for our platform that empowers creators to build and monetize mobile apps without code.
What You'll Do
- Book 240+ discovery calls and 120+ strategy demo calls per month by generating high-quality leads.
- Plan and manage 2 high-ticket webinars per month, including finding guests, building funnels, and managing post-campaign reporting.
- Optimize sales messaging including email sequences, snippets, and CRM flows.
- Partner with marketing to create full-funnel visibility and alignment.
- Drive innovative, data-backed strategies to consistently increase booked calls.
- Design smart sales incentives that drive results.
- Maintain and optimize the HubSpot CRM.
- Organize sales data, unlock actionable insights, and drive team effectiveness.
- Own backend onboarding & payment processing for closed deals.
- Track incoming revenue & payment plans and maintain the cash flow tracker.
- Monitor sales KPIs and help steer strategic decisions based on data.
- Ensure the team follows consistent processes and help upgrade them.
- Lead the charge on AI-enabled tool adoption to supercharge team efficiency.
- Research and recommend tools that reduce friction and increase performance.
- Share new ideas, experiment fast, and help the company stay on the cutting edge.
What We're Looking For
- 2-3 years in Sales/Marketing/Revenue Ops, ideally at a SaaS or tech startup.
- Proven cross-functional experience across the revenue cycle.
- Excellent command of HubSpot.
- Strong command of AI tools with real-life examples of using them to boost productivity.
- Proven success working toward and smashing KPIs.
- Organized, adaptable, and have a flair for project management.
- Digital marketing chops: email, copy, funnel logic and results to prove it.
- Fluent in English with strong written and verbal communication for a global customer base.
Nice to Have
- Experience supporting SDRs and AEs and knowing what makes their day easier.
- Experience designing or improving workflows using AI and automation tools.
- Obsessed with GTM alignment and getting the data to tell a story.
- Genuine love for systems, structure, and scaling things that work.
Technical Stack
- HubSpot
- AI tools
Team & Environment
You will partner with the Head of Growth and support SDRs and AEs.
Benefits & Compensation
- Remote-first: Work from anywhere in the world.
- Global Gatherings: Meet in epic locations (e.g., Croatia, Portugal, Greece).
- Career Growth: Investment in coaching, training, and conferences.
- Full autonomy to test, build, and scale.
- Tech Gear Budget.
- 24 paid vacation days + 10 'Celebration Leave' days.
- Paid Parental Leave.
Work Mode
This is a global remote position.
Passion.io is an equal opportunity employer.
