NielsenIQ is hiring a Retail Vertical Executive to act as the face of our digital solutions, driving customer ROI, value creation, and business growth through strategic insights and analytics. In this role, you will build strong client partnerships and deliver impactful recommendations using our tools and data.
What You'll Do
- Serve as the primary relationship owner within Customer Success.
- Lead Joint Business Planning (JBP), Quarterly Business Reviews (QBO), and manage Net Promoter Score (NPS).
- Educate customers on relevant features and functionalities tailored to their business needs.
- Deliver insightful presentations and actionable recommendations.
- Help improve renewal rates by demonstrating clear business outcomes and value.
- Develop fact-based answers and analyses to complex business questions.
- Build and maintain strong client relationships, including engagement at the C-suite level.
- Identify and convert opportunities, including generating sales leads.
What We're Looking For
- A graduate, preferably with a background in Statistics.
- A fast learner, curious and interested in exploring data.
- Strong numeric and logical thinking.
- Excellent communication and presentation skills.
- Good analytical skills.
- An ability to work independently and in a team.
- Fluent in spoken and written English.
- Competency in Microsoft Office (Excel, PowerPoint, Word, etc).
Team & Environment
You will join a dynamic, open, and solution-oriented international environment with a trust-based feedback culture, diverse training possibilities, and a culture promise of: Be Yourself, Make a Difference & Grow with Us.
Benefits & Compensation
- Flexible working environment.
- Volunteer time off.
- LinkedIn Learning access.
- Employee-Assistance-Program (EAP).
NielsenIQ is an equal opportunity employer.




