Company is seeking a Retail Supervisor, Merchandising for the Carolina Premium location. This role will execute assigned functional tasks to support the store management team, serving as a mentor and role model for employees. The Supervisor will focus on leading business processes, executing tasks, and maintaining work efficiency to achieve store priorities.
What You'll Do
- Act as a customer-centric role model to achieve store priorities.
- Support the store leadership team in collaborating effectively with employees to ensure timely and efficient completion of work tasks.
- Enhance capabilities and share expertise in designated specialized functional areas.
- Support opening and closing work processes as needed, including store opening and closing.
- Listen and ask questions to solicit feedback, understand needs, and provide service.
- Handle unique or complex customer interactions.
- Communicate expectations clearly and directly, and provide feedback.
- Effectively utilize technology to engage customers and the team to achieve goals.
- Effectively lead and inspire others through coaching and guidance.
- Demonstrate interest and proactive desire for continuous improvement and growth.
- Apply broad, established job knowledge and/or functional focus.
- Research processes or transaction flows to discover root causes of errors.
What We're Looking For
- Proven experience in a retail leadership or supervisory role.
- Strong ability to mentor, coach, and serve as a role model for employees.
- Excellent customer service skills with experience handling complex situations.
- Clear and effective communication skills for providing feedback and setting expectations.
- Proficiency in utilizing retail technology to engage customers and manage tasks.
- A proactive approach to continuous improvement and problem-solving.
- Capability to support all store operational processes, including opening and closing.
- Ability to collaborate effectively with a management team and other employees.
