About the Role
This position leads a retail location by managing staff, optimizing performance, and delivering a high-quality customer experience through effective operational oversight and team development.
Responsibilities
- Lead and supervise all aspects of store operations on a daily basis
- Ensure store meets sales goals and financial targets
- Recruit, train, and develop team members
- Maintain a high standard of customer service
- Oversee inventory management and receiving procedures
- Monitor product availability and execute restocking plans
- Enforce visual merchandising standards and store presentation
- Handle customer inquiries, feedback, and resolution processes
- Manage cash handling and register accuracy
- Conduct performance reviews and coaching sessions
- Implement company initiatives and marketing campaigns
- Ensure compliance with safety and loss prevention protocols
- Prepare and analyze sales reports and operational data
- Schedule staff according to business needs and labor budgets
- Foster a positive and inclusive team culture
- Respond to operational issues during and after business hours
- Support store events and community outreach activities
- Maintain cleanliness and organization across all store areas
- Uphold company policies and employment regulations
- Collaborate with other store leaders in the region
- Drive customer loyalty through consistent engagement
- Monitor competitor activity and market trends
- Ensure adherence to brand standards in all operations
- Manage vendor deliveries and service appointments
- Oversee opening and closing procedures
Compensation
Competitive hourly rate plus benefits and performance incentives
Work Arrangement
Full-time, on-site
Team
Reports to Regional Operations leadership; supervises store associates, cashiers, and assistant managers
Why Join Us
- Opportunity to lead a store in a growing niche retail segment
- Supportive corporate team with resources for professional growth
- Engaged customer base passionate about creativity and self-expression
- Commitment to workplace diversity and employee development
Physical Requirements
- Frequent standing, walking, and moving throughout the store
- Ability to lift up to 30 pounds regularly
- Tasks include reaching, bending, and climbing ladders
- Work occurs in a retail environment with variable temperatures
Not available
