816 GPS Services, Inc. is looking for a Retail Sales Associate to join the team at Kohl's Rocky Point. As a Brand Associate, you will be integral to bringing the brand to life by engaging customers and providing excellent service. Your focus will be on building brand loyalty and delivering a best-in-class customer experience through an omni-channel approach.
What You'll Do
- Consistently treat all customers and employees with respect and contribute to a positive work environment.
- Promote loyalty by educating customers about our loyalty programs.
- Seek out and engage with customers to drive sales and service using suggestive selling.
- Enhance customer experience using all omnichannel offerings.
- Be accountable to personal goals which contribute to overall store goals and results.
- Support sales floor, fitting room, cash wrap, and back of house, as required.
- Maintain a neat, clean, and organized work center.
- Handle all customer interactions and potential issues or returns courteously and professionally.
- Execute operational processes effectively and efficiently.
What We're Looking For
- A good communicator with the ability to effectively interact with customers and your team to meet goals.
- A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience.
- Passionate about retail and thrives in a fast-paced environment.
- A problem solver with a focus on continuous improvement, who is always learning, open to feedback, and takes action as required.
- Able to utilize retail technology.
- Able to maneuver around the sales floor, stockroom, and office and lift up to 30 lbs.
Work Mode
This is an onsite position located at Kohl's Rocky Point.
