About the Role
This position ensures smooth daily operations at a healthcare clinic by handling front-office responsibilities, supporting patient flow, and maintaining accurate records in compliance with regulatory standards.
Responsibilities
- Manage patient check-in and check-out procedures efficiently
- Schedule appointments and coordinate patient visits
- Maintain up-to-date patient records and documentation
- Answer phone calls and respond to patient inquiries
- Assist with insurance verification and form collection
- Support clinical staff with preparation for patient visits
- Ensure compliance with privacy and health regulations
- Order and organize medical and office supplies
- Handle cash transactions and process payments accurately
- Communicate with patients about clinic policies and procedures
- Assist in maintaining a clean and welcoming clinic environment
- Coordinate referrals and follow-up appointments
- Provide administrative support for medical providers
- Track patient outreach and engagement efforts
- Follow protocols for handling sensitive health information
- Assist with patient education material distribution
- Support quality improvement initiatives
- Participate in team meetings and trainings
- Help onboard new clinic team members
- Ensure all forms are completed and filed correctly
- Monitor and update patient contact information
- Assist with prior authorization documentation
- Respond to requests from external healthcare partners
- Maintain confidentiality in all patient interactions
- Support adherence to clinic safety standards
Compensation
Competitive hourly wage with benefits included
Work Arrangement
On-site position with set business hours
Team
Part of an integrated care team focused on patient-centered services
About the Location
This position is based in Clayton, Missouri, a suburban area with easy access to healthcare facilities and public services.
Culture and Values
The clinic emphasizes respect, integrity, and a commitment to improving patient health outcomes through coordinated care.
Not available for this role
