Penn State is seeking a Residential Dining - Assistant Manager to join our team. In this role, you will oversee food service operations at a specific residential or retail dining location. Your primary responsibility will be creating an environment for excellence in customer service through product and services oversight, effective personnel supervision, regulatory compliance, cost containment, business growth, and trend awareness.

What You'll Do

Create an environment for excellence in customer service; monitor food preparation; ensure overall quality of product and services offered.
Hire, train, coach, supervise, and evaluate assigned employees; prepare schedules; communicate and enforce standards.
Uphold food quality control procedures; conduct regulatory compliance inspections; assure adherence to university and departmental policies, procedures, and guidelines; report, address, and correct discrepancies.
Address staff, customer, and vendor issues of concern; provide guidance and timely solutions; follow-up as necessary; escalate as required.
Execute environmental stewardship in all operational areas; evaluate, schedule, and oversee equipment and facility maintenance; recommend equipment purchases; participate in facility renovations and upgrade projects as directed.
Analyze budgetary items, containment costs, and business growth opportunities; prepare reports and make recommendations.
Maintain inventory; purchase product and supplies; negotiate prices; resolve quality and quantity issues.
Under management guidance and direction, research, develop, market, and implement new products, menus, recipes, and concepts.
Meet with special event and catering customers; manage, plan, and execute functions to customer satisfaction.
Follow Collective Bargaining Agreement provisions; participate in grievance procedures, hearings, and arbitrations as required.
Participate in departmental and University-wide initiatives and committees; complete special projects and reports as assigned.

What We're Looking For

Bachelor's Degree
3+ years of relevant experience; or an equivalent combination of education and experience accepted.

Team & Environment

You will oversee a diverse staff including full-time, part-time, student, and temporary employees.

Benefits & Compensation

Compensation: $46,400.00 - $67,300.00
Comprehensive medical, dental, and vision coverage
Robust retirement plans
Substantial paid time off including holidays, vacation and sick time
Generous 75% tuition discount for employees and eligible spouses and children

Work Mode

This position requires onsite work.

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.