Mountain Time Vacation Rentals LLC is hiring a Reservation Sales Agent to lead our Guest Experience and Owner Relations department. In this remote role, you will build relationships with guests and property owners through multiple channels to convert inquiries into bookings and clients, ensuring exceptional experiences for all.
What You'll Do
- Execute innovative sales strategies to surpass revenue and sales targets.
- Work with the Sales Manager to drive sales efforts and meet clear objectives.
- Leverage lead funnel software to convert Guest Leads into Bookings and owner Leads into Clients.
- Manage the sales pipeline to convert leads into loyal repeat guests.
- Assist guests before, during, and after their stay to address issues promptly and ensure 5 Star Reviews.
- Establish and nurture transparent communication channels with property owners, addressing concerns promptly.
- Execute department strategies to retain existing property owners.
- Swiftly address guest concerns and complaints, proactively seeking effective solutions.
- Collect and analyze guest feedback to drive continuous improvements.
What We're Looking For
- A seasoned sales professional.
- A knack for converting customer and owner inquiries into customers and clients.
Technical Stack
- Track Pulse
Team & Environment
Part of a dynamic reservation and owner relations department.
Work Mode
This is a fully remote position.
Mountain Time Vacation Rentals LLC is an equal opportunity employer.
