Equus Workforce Solutions is hiring a RESEA Specialist

Equus Workforce Solutions is looking for a RESEA Specialist to build professional one-on-one working relationships with clients, helping eliminate challenges that hinder obtaining and retaining employment. You will provide consistent, comprehensive case management and follow-up to ensure positive outcomes and goals are met as required by contract.

What You'll Do

• Conduct new customer orientation
• Work with schools, account managers and management to ensure appropriate documentation is completed and received
• Maintain an organized database of clients and keep detailed documentation of all contacts
• Ensure participants follow through with planned activities as outlined in contract with funding agency
• Provide individualized assessment of work and provide referrals to appropriate community or social service agencies when needed
• Accurately complete required documentation for enrollment
• Document all participant contacts and activities in case notes and ensure post-placement contacts are made as required
• Create solutions to participant attendance problems
• Work collaboratively with the business services team to identify job availability, needed qualifications, and preparatory workshops
• Participate in training, capacity building, and professional development activities
• Work with leadership to identify operational challenges and to design and implement process improvements
• Provide operational support and coverage as needed
• Assist in the intake services for the Center
• Provide operations support for all compliance driven standards
• May be assigned other tasks and duties reasonably related to job responsibilities

What We're Looking For

• Ability to maintain flexibility as needs of contract or contractor require
• A working knowledge of MS Office
• Two years of experience in career advisement and development
• Ability to prioritize tasks and document visits and contacts
• Demonstrated telephone, computer and strong written and verbal communication skills
• Strong leadership skills with a demonstrated ability to thrive in environments with multiple stakeholders, frequent change, and diverse objectives
• Professional understanding of a vast array of occupations and career paths, ideally including those in the healthcare field
• Related Associate degree from an accredited university or college, or equivalent work experience
• Customer service experience required

Technical Stack

• MS Office

Team & Environment

You will work with leadership, the business services team, schools, account managers, and management.

Benefits & Compensation

• Extensive learning opportunities
• Networking programs

Work Mode

This role is onsite in Texas.

Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.