About the Role
This position involves conducting remote patient intake assessments, gathering medical histories, and coordinating care plans as part of a virtual healthcare team.
Responsibilities
- Conduct initial patient health assessments via phone or video
- Collect and document medical history and current symptoms
- Verify insurance and eligibility information
- Collaborate with healthcare providers to schedule follow-ups
- Enter patient data into electronic health record systems
- Explain care processes and next steps to patients
- Monitor patient vitals and symptoms during intake calls
- Identify urgent cases and escalate appropriately
- Ensure compliance with privacy and healthcare regulations
- Provide clear instructions for treatment plans
- Respond to patient inquiries with clinical accuracy
- Maintain up-to-date knowledge of medical protocols
- Support care coordination across multidisciplinary teams
- Follow standardized procedures for patient screening
- Assist in developing individualized care pathways
- Track patient progress through intake stages
- Use clinical judgment to prioritize patient needs
- Communicate changes in patient condition promptly
- Participate in team meetings and training sessions
- Ensure timely documentation of all patient interactions
- Adhere to infection control and safety guidelines
- Promote patient engagement in care planning
- Maintain professional licensure and certifications
- Support quality improvement initiatives
- Uphold patient confidentiality at all times
Nice to Have
- Bilingual communication skills
- Experience in behavioral health intake
- Prior work in remote clinical roles
- Certification in telehealth nursing
- Exposure to care coordination models
- Training in chronic disease management
Compensation
$21 per hour
Work Arrangement
Remote
Team
Virtual care coordination team
Why This Role Matters
This position plays a key role in connecting patients with timely care by ensuring accurate and compassionate intake assessments. Your work helps streamline access to services and improves patient outcomes.
What We Offer
Competitive hourly pay, flexible remote scheduling, professional development opportunities, and access to wellness resources.
Not specified
