IntellaTriage is looking for a Remote Hospice Triage RN to provide after-hours nurse triage for hospice and home health providers. In this role, you will manage patient calls, follow client-customized protocols, and chart in EMRs from your home office, becoming an extension of our clients' care teams.
What You'll Do
- Provide after-hours nurse triage for hospice and home health patients.
- Manage patient calls following client-customized protocols to deliver compassionate care.
- Access Electronic Medical Records (EMRs) for charting and utilize internal applications to perform job functions.
- Complete a minimum of 30 minutes paid shift prep prior to taking calls.
- Spend 30 minutes to 2 hours at the end of the shift completing remaining charting.
- Communicate empathically with patients while adhering to established protocols.
- Handle stress and multitask effectively when receiving calls, averaging a minimum of 5 calls per hour on weekdays and up to 8 per hour on weekends.
- Attend in-services and additional training as needed.
- Maintain Continuing Education Units (CEUs) as required by the states where you are answering calls.
What We're Looking For
- Must have or be willing to obtain a Compact RN license.
- Must live in and work from a Compact US state.
- Must have high-speed internet.
- Must be tech savvy, enjoy a fast-paced environment, and have strong keyboard competence.
- Must be comfortable accessing multiple technology applications to document during calls.
- Ability and comfort with typing in a fast-paced environment.
- Fluency in English is required.
- Must physically reside in the U.S. and be legally eligible to work for any employer.
- Must be able to complete three weeks of remote paid training conducted during days and evenings.
- Must be available to work every other Saturday & Sunday.
- Must be available to work some Holidays as required.
- Must pass a background check and nurse licensing check.
- Must have a quiet, private, HIPAA-compliant workspace away from noise and distraction.
Nice to Have
- Experience with end-of-life care.
- Hospice, palliative, or end-of-life care experience is strongly preferred.
- Experience in a fast-paced clinical environment such as ED, surgical services, or critical care.
- Proficiency in additional languages.
Technical Stack
- High-speed internet
- Company-provided laptop and headset
- Electronic Medical Records (EMRs)
- Internal applications for job functions
Team & Environment
Nurses become an extension of the clients' care team.
Benefits & Compensation
- Hourly rate of $23 per hour once trained to the originally assigned team.
- $1 shift differential for overnight hours.
- $1 shift differential for weekend hours (Saturday & Sunday).
- Accumulate PTO based on number of hours worked per year.
- Eligible to participate in 401(k) plan.
- Full-time nurses may also participate in medical, dental, vision, and/or supplemental insurances.
- Company will cover the cost of non-compact state licensure if necessary for client support.
- Three weeks of remote paid training.
Work Mode
This is a fully remote position. You must live in and work from a Compact US state.
IntellaTriage is an equal opportunity employer.
