About the Role
This role supports the design and execution of personalized, high-end travel itineraries. Responsibilities include client communication, booking coordination, vendor liaison, and ensuring seamless trip logistics within strict budgets and preferences.
Responsibilities
- Assist in creating customized travel itineraries for luxury clients
- Coordinate flight, accommodation, and ground transportation bookings
- Communicate with clients to gather preferences and feedback
- Liaise with hotels, tour operators, and local guides
- Monitor travel advisories and update plans accordingly
- Prepare detailed trip dossiers and briefing materials
- Track client budgets and manage expense records
- Respond to client inquiries in a timely and professional manner
- Handle last-minute changes or travel disruptions
- Maintain accurate client profiles and travel histories
- Ensure all arrangements align with stated preferences and dietary needs
- Collaborate with senior coordinators on complex trips
- Research destinations to recommend unique experiences
- Verify visa requirements and document readiness
- Support post-trip follow-up and satisfaction surveys
- Manage calendar coordination across multiple time zones
- Organize pre-trip client calls and onboarding sessions
- Track vendor performance and reliability
- Update internal databases with real-time booking changes
- Adhere to company standards for luxury service delivery
Nice to Have
- Experience using Amadeus or similar GDS platforms
- Certification from a recognized travel institute
- Prior work with high-net-worth clients
- Familiarity with luxury cruise lines or safari operators
- Knowledge of European or Asian destinations
Compensation
Competitive hourly rate with performance bonuses
Work Arrangement
Fully remote, flexible schedule
Team
Small, collaborative team focused on high-end travel experiences
Why This Role Is Unique
- You’ll help craft once-in-a-lifetime journeys for clients who expect perfection.
- Work directly with destinations like private islands, five-star resorts, and exclusive cultural events.
- Grow quickly in a role that values initiative and precision.
What to Expect
- Onboarding includes training on luxury brand standards and client psychology.
- Weekly team syncs to review upcoming trips and share insights.
- Access to partner discounts for personal travel.
Not available
