Zirtual is looking for a Remote Executive Assistant to be the primary point of contact for clients, delivering high-level professional administrative services. You will work independently to execute tasks and projects on time while maintaining consistent, proactive communication and upholding Zirtual's standards.
What You'll Do
- Act as the main point of contact for assigned clients, deeply understanding their needs and preferences.
- Provide administrative support by executing assigned client tasks and projects to the highest quality.
- Assist with project management and organization to ensure on-time goal completion.
- Manage personal and business calendars, schedule appointments, and proactively monitor for conflicts.
- Conduct research on events, travel, and projects, delivering results within established time frames.
- Handle purchases and expense reporting to meet client specifications.
- Perform administrative tasks including inbox management, transcription, business correspondence, and data entry.
- Manage email inboxes based on client guidelines and company policies.
- Oversee social media and marketing activities.
- Attend virtual meetings, draft agendas, take minutes, and provide follow-up.
- Maintain clear, continuous communication about task status, needs, and questions.
- Acknowledge all tasks promptly and communicate any changes or delays.
- Inform clients of their hour usage and renewal dates via a Weekly Usage Report.
- Be open to feedback from your Account Supervisor on performance and time management.
- Reach out to your Account Supervisor for task support or client coverage during absences.
- Accurately track all billable hours in real-time using the official Zirtual time tracking system.
What We're Looking For
- Must be US-based.
- Must be available for clients during agreed-upon business hours.
- Must respond to all communication within a two-hour response window.
- Must follow Zirtual's established best practices for success.
Team & Environment
You will receive support from an assigned Account Supervisor who assists with plan modifications, questions, feedback, and delegation issues. You will report directly to this Account Supervisor.
Work Mode
This is a fully remote position open to candidates anywhere in the United States.
Zirtual is committed to fostering a work-life balanced culture.
