Trinity Health Corporation is hiring a REMOTE Epic Application Coordinator to provide primary support for the Epic ClinDoc application. You will be the main point of contact, coordinating project issues and developing best-practice workflows by collaborating directly with clinical and business partners. Rooted in our Mission and Core Values, we seek a professional who honors the dignity of every person and contributes unique perspectives to our collaborative environment.
What You'll Do
- Establish priorities aligned with organizational initiatives and manage multiple projects while adapting to frequent priority changes.
- Consult with providers, clinicians, executives, and management at all levels to support decisions, workflows, and new initiatives.
- Provide critical analysis of data and specialized guidance for integration, system selection, and clinical process transformation.
- Research and recommend timing for new functionality and support upgrade design processes.
- Recommend innovative application solutions to improve workflow, patient safety, productivity, and financial outcomes.
- Provide leadership for application integration decisions and analyze/reengineer business processes to improve needs.
- Prepare detailed project work plans, assist system decision groups in determining evidence-based tools, and utilize performance improvement methodologies like PDCA, Lean, or Six Sigma.
- Participate in interdisciplinary functional groups, model teamwork, and actively pursue professional growth.
- Serve as the primary support contact for the application, performing in-depth analysis of workflows and technical issues associated with Epic software.
- Analyze business operations relative to build decisions, populate databases during initial system builds, and ensure interface data meets business needs.
- Set standards using the Epic Style Guide, serve as a liaison between end users and Epic, and work with report writers.
- Commit to project timetables, participate in training, troubleshoot end-user problems, and manage projects from both organizational and detailed task perspectives.
What We're Looking For
- Bachelor's degree in healthcare, IT or a related field, or an equivalent combination of education and experience.
- Progressively responsible experience as a subject matter expert, specialist, or consultant.
- Ability to learn Epic's software and obtain EPIC Certification within 3 to 6 months after hire.
- Three (3) to five (5) years of experience leading performance/business process improvement activities (using PDCA, Lean, Six Sigma, etc.) or direct experience building IT systems.
- Ability to interface with multiple technical and business teams and familiarity with information systems and clinical software.
- Ability to analyze business operations for build decisions and investigate end-user preferences.
- Strong communication and analytical skills to assess team and organizational needs.
- Ability to motivate team members, build consensus, and operate effectively in a highly collaborative, shared leadership environment.
- Personal presence characterized by honesty, integrity, and caring.
- Willingness to travel to Trinity Health sites as needed, with work hours that may include after-hours and weekends. Participation in a rotating on-call schedule may be required.
Nice to Have
- Certification in Epic ClinDoc.
- Current Epic certification.
Technical Stack
- Epic ClinDoc
Team & Environment
You will work hand-in-hand with other Epic Application Coordinators, Project Managers, Trainers, and respective Application Managers, reporting to Application Managers.
Benefits & Compensation
- Hourly pay range: $46.31 - $69.46
Work Mode
This is a remote position.
Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
