About the Role
This role involves assisting in the creation and management of personalized travel plans, coordinating with clients and vendors, and maintaining accurate booking records while learning the fundamentals of travel logistics.
Responsibilities
- Research destinations based on client preferences and budget constraints
- Assist in building detailed travel itineraries
- Communicate with clients to confirm travel details and expectations
- Coordinate bookings for flights, accommodations, and activities
- Update and maintain client records in the travel management system
- Monitor travel advisories and share updates with clients
- Support senior coordinators with last-minute changes
- Verify travel documents are in order before departure
- Track booking deadlines and renewal dates
- Respond to client inquiries via email and phone
- Provide recommendations for local experiences and attractions
- Assist in preparing pre-trip briefing materials
- Collaborate with external vendors to confirm reservations
- Flag potential scheduling conflicts in itineraries
- Maintain organized digital files for each client
- Stay current on airline policies and travel regulations
- Help troubleshoot minor travel disruptions
- Ensure all client communications are timely and professional
- Participate in team meetings and training sessions
- Follow internal processes for booking approvals
- Contribute feedback to improve client satisfaction
- Assist with post-trip follow-up surveys
- Support marketing efforts with travel insights
- Keep calendars updated with client travel dates
- Escalate complex issues to team leads promptly
Benefits
- Health insurance stipend provided monthly
- Flexible paid time off policy
- Annual professional development allowance
- Remote work equipment reimbursement
- Monthly wellness stipend
- Unlimited access to online training resources
- Paid holidays aligned with national calendar
- Opportunities for internal advancement
- Quarterly team retreats in rotating locations
- Employee discount on select travel packages
Compensation
Competitive hourly rate with performance bonuses
Work Arrangement
Fully remote with flexible scheduling
Team
Small, collaborative team focused on personalized travel planning
Why This Role Matters
Every trip we plan creates lasting memories for clients exploring new cultures. Your role ensures every detail is handled so experiences unfold smoothly.
Growth Path
Starting as a coordinator, you can progress to senior planning roles with demonstrated performance, client feedback, and initiative in team projects.
Our Travel Philosophy
We prioritize meaningful, sustainable travel that respects local communities and environments while delivering exceptional value to clients.
Not available
