General Motors LLC is seeking a Remote Dealer Contact for the Chevrolet Southeast Region. In this role, you will serve as a key liaison, managing and engaging Chevrolet dealerships through remote communication to help them sell products and services effectively. You'll work proactively to support dealer success through strategic initiatives, performance analysis, and partnership development.
What You'll Do
- Act as a liaison between GM, its dealerships, and additional GM partners.
- Grow and foster partnerships with dealerships.
- Facilitate mentorship and consulting to ensure monthly and yearly sales objectives are met.
- Track dealership Customer Satisfaction Index (CSI) and other feedback to identify and address opportunities.
- Monitor dealership personnel training and ensure compliance with GM requirements.
- Assist with dealership inventory management, including vehicle and parts ordering.
- Analyze dealer sales, local market, and competition to identify revenue opportunities.
- Increase sales of GM vehicles and accessory parts.
- Assist in customer problem resolution.
What We're Looking For
- A Bachelor’s degree or 2+ years of experience in the automotive industry in lieu of a degree.
- 2+ years in sales and customer service.
- Ability to perform well in a hybrid office environment.
- Willingness to travel occasionally (10%) to visit dealers in person.
- Ability to legally operate a motor vehicle on a regular basis.
Technical Stack
- Microsoft Teams
Work Mode
This is a hybrid position based at the Alpharetta, Georgia Regional Office. The role requires a blend of remote work and in-office collaboration, with occasional travel to dealer locations.
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
