Flowfox is hiring a Remote Customer Support Specialist to support our distribution department in Birmingham. You'll provide timely assistance, ensure smooth order processing, and coordinate with warehouse teams. This role offers flexible part-time or full-time schedules and includes paid onboarding training.
What You'll Do
- Respond to customer emails and chats.
- Support distribution-related inquiries.
- Provide order and shipment updates.
- Resolve basic service requests.
- Log interactions accurately.
- Coordinate with warehouse teams.
- Follow established support procedures.
What We're Looking For
- Must reside in Alabama.
- Authorized to work in the U.S.
- Clear written English skills.
- Basic computer proficiency.
- Reliable internet connection.
- Strong attention to detail.
- Dependable and punctual.
Team & Environment
You'll be supporting our distribution department as part of a collaborative and supportive team.
Benefits & Compensation
- Fully remote position.
- Part-time or full-time options.
- Paid onboarding training.
- Supportive team culture.
- Stable workload.
- Growth opportunities.
Work Mode
This is a remote position within the United States, with a requirement to reside in Alabama.
Flowfox is an equal opportunity employer.
