Tampa, Florida, United States Remote (City) Employment

Flowfox is hiring a Customer Service Assistant (Remote)

About the Role

Flowfox is hiring a part-time Customer Service Assistant to provide essential support to our customers. This is an entry-level, remote role based in Tampa, FL, with no prior experience required. You'll join a supportive environment working day shifts only and receive structured training to succeed.

What You'll Do

  • Answer customer emails and handle chat inquiries.
  • Provide accurate product details and support order tracking.
  • Update client records and maintain data integrity.
  • Escalate complex issues promptly to the appropriate team.
  • Follow established service rules and procedures.

What We're Looking For

  • No prior work experience is required.
  • Good written English communication skills.
  • Basic computer skills and stable internet access.
  • A punctual, reliable, and team-oriented attitude.
  • Motivation to learn and grow within the role.

Benefits & Compensation

  • Compensation: $27–34 per hour.
  • Remote work flexibility and day-shift schedule only.
  • Structured training program and a team of supportive colleagues.
  • Strong work-life balance and a chance for career growth.

Work Mode

This is a fully remote position. Candidates must be based in or around the Tampa, FL area.

Flowfox is an equal opportunity employer.

Required Skills
Customer ServiceCommunicationProblem SolvingCRM SoftwareTime ManagementActive ListeningConflict ResolutionProduct KnowledgeMultitaskingPatienceEmpathyDocumentation
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About company
Flowfox

A digital marketing company offering remote work opportunities

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Job Details
Category other
Posted 7 months ago