Patrique Mercier Recruitment is looking for a Remote Customer Support Representative fluent in Danish. You will provide direct support to clients, handling inquiries and solving problems to ensure a high level of satisfaction. This unique role includes a fully paid relocation package to Greece.
What You'll Do
- Provide outstanding customer support to Danish-speaking clients via phone, email, and chat.
- Assist customers with questions about products, services, billing, and technical issues.
- Effectively resolve customer concerns and follow up to ensure satisfaction.
- Log all customer interactions and maintain records in the company’s CRM system.
- Engage in continuous training and development to enhance service delivery.
- Work collaboratively with team members to improve the overall customer experience.
- Offer suggestions to improve systems and processes.
What We're Looking For
- Fluency in Danish and English, both written and spoken.
- Strong interpersonal and communication skills, with a customer-centric approach.
- Ability to handle technical issues and provide effective solutions.
- A proactive and positive attitude in a remote working environment.
- Attention to detail and organizational skills are essential.
- Willingness to relocate to Greece and embrace a new lifestyle.
Benefits & Compensation
- Private Health Insurance
- Training & Development
- Stay in an apartment paid by the company (upon availability)
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package (flight, transfer and hotel)
Work Mode
This is a local, office-based role requiring relocation to Greece.
Patrique Mercier Recruitment is an equal opportunity employer.
