ExploreMore with Fran is seeking a Remote Cruise Specialist to assist clients in planning and booking their perfect cruise vacations to top destinations worldwide. You will provide detailed information on cruise options, itineraries, and amenities, ensuring a smooth and seamless booking process.
What You'll Do
- Plan and book clients' cruises, including accommodations, excursions, and transportation.
- Provide clients with detailed information on cruise options, itineraries, and onboard amenities.
- Coordinate bookings and payment processing, ensuring all details are accurate and timely.
- Address customer inquiries, offer recommendations, and resolve any issues that may arise during the booking process.
- Maintain strong relationships with cruise lines, suppliers, and clients to ensure continued satisfaction.
What We're Looking For
- A strong passion for travel and cruising.
- Excellent communication and organizational skills.
- Ability to work independently and efficiently manage time.
- Basic computer skills.
- A customer-focused approach with the ability to manage client needs effectively.
Nice to Have
- Experience in customer service or the travel industry.
Benefits & Compensation
- Flexible work schedule – the ability to work remotely.
- Travel perks and discounts to experience the destinations you promote.
- Competitive compensation based on bookings made.
- Opportunities for professional growth within a supportive team environment.
- Work alongside an award-winning team dedicated to delivering top-tier customer service.
Work Mode
This is a fully remote position.
