ExploreMore with Fran is hiring a Remote Cruise Consultant to craft exceptional cruise vacations for our clients. You will be the expert guide, selecting the perfect cruise experiences based on client preferences and ensuring every detail of their journey is meticulously planned.
What You'll Do
- Plan and book clients' cruises, including accommodations, excursions, and transportation.
- Provide clients with detailed information on cruise options, itineraries, and onboard amenities.
- Coordinate bookings and payment processing, ensuring all details are accurate and timely.
- Address customer inquiries, offer recommendations, and resolve any issues that may arise during the booking process.
- Maintain strong relationships with cruise lines, suppliers, and clients to ensure continued satisfaction.
What We're Looking For
- A strong passion for travel and cruising.
- Excellent communication and organizational skills.
- Ability to work independently and efficiently manage time.
- Basic computer skills required, with proficiency in using booking software and email.
- A customer-focused approach with the ability to manage client needs effectively.
Nice to Have
- Experience in customer service or the travel industry is a plus.
Benefits & Compensation
- Flexible work schedule – the ability to work remotely.
- Travel perks and discounts to experience the destinations you promote.
- Competitive compensation based on bookings made.
- Opportunities for professional growth within a supportive team environment.
- Work alongside an award-winning team dedicated to delivering top-tier customer service.
Work Mode
This is a fully remote, global position.
