Chronic Care Staffing (CCS) is looking for a Remote Care Coordinator (CMA) to join our healthcare team. In this vital role, you will help patients manage their chronic conditions through consistent communication, education, and coordination with providers.
What You'll Do
- Conduct monthly Chronic Care Management (CCM) calls or verbal enrollments.
- Perform services such as Health Risk Assessments, Transitional Care Management, and Remote Patient Monitoring.
- Communicate effectively with patients and family members about conditions, medications, and treatment plans.
- Collaborate with providers and healthcare professionals to ensure coordinated care.
- Promote adherence to personalized care plans and patient health goals.
- Support patients with medication reconciliation and education.
- Connect patients to community resources to enhance well-being.
- Maintain compliance with CMS guidelines and organizational regulations.
- Uphold CCS’s reputation for professional, compassionate care.
- Meet expected call volume and maintain thorough documentation in EHR systems.
What We're Looking For
- Unencumbered active CMA or RMA certificate.
- Active BLS certification.
- High proficiency in EHR systems.
- Recent experience in a clinical or CCM setting.
- Proficiency in Google Suite.
- Ability to plan, organize, and work independently in a HIPAA-compliant home office (locked door, distraction-free, two monitors, high-speed internet).
- Excellent verbal and written communication skills.
- Strong clinical reasoning, problem-solving, and critical thinking abilities.
Nice to Have
- Experience in care coordination, chronic care management, transitional care, or remote patient monitoring.
- Familiarity with community resource navigation to support patient care.
- Experience providing patient/family education on chronic conditions and medications.
- Background in quality measures, reporting, or CMS compliance.
- Demonstrated team-player mindset in a remote environment.
- Additional coursework or certification related to care or case management.
Technical Stack
- EHR systems
- Google Suite
Benefits & Compensation
- Compensation: $17.00 – $20.00/hour
- Paid Time Off (PTO)
- Health, Dental & Vision Coverage
- 401(k) Retirement Plan
- On-the-Job Training
- No Weekend Work
- Growth Opportunities
- Incremental PTO Increases
- Life/LTD Benefits
Work Mode
This is a fully remote position open to candidates globally.
Chronic Care Staffing is an equal opportunity employer.
