Jerry.ai is seeking a Remote Call Center Agent. In this role, you will help our existing customers manage their insurance policies with our 55+ carrier partners. You’ll provide essential support to ensure customers can easily make changes and understand their coverage.
What You'll Do
- Respond to inbound calls from existing customers.
- Process service requests such as adding or removing vehicles and drivers, updating lienholder information, and sending policy documents.
- Help customers understand their existing policies, including coverage details and benefits, and make changes as needed.
- Work proactively to retain policyholders by finding solutions for customers at risk of cancellation.
What We're Looking For
- 2+ years of experience working in a call center environment.
Benefits & Compensation
- Compensation: $19.00 - $21.00 hourly.
- Medical, dental, and vision insurance.
- 401K match.
- Ability to work remotely with provided work equipment.
- Ongoing training and mentorship from our leadership team.
- We will pay for your Property & Casualty license, which is expected within 60 days after starting.
Work Mode
This is a fully remote position.
Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.
