Unhcr is hiring a Registration Associate

UNHCR is looking for a Registration Associate to join our Registration team. In this role, you will support all activities related to registration, ensuring it is effectively used for identifying specific protection needs, managing operations, and achieving durable solutions for populations of concern.

What You'll Do

• Assist in implementing registration strategies and methodologies.
• Supervise and support the daily running of the registration team activities when required.
• Conduct registration interviews in accordance with UNHCR standards and guidance.
• Counsel and respond to queries from asylum seekers and refugees regarding procedures, rights, and entitlements.
• Maintain accurate and up-to-date records and data for all registration cases.
• Identify persons with specific needs and ensure their timely referral for protection follow-up.
• Collaborate with protection staff and partners in delivering assistance and programming, including providing identity documentation.
• Draft correspondence, reports, and statistics related to registration activities.
• Make decisions related to day-to-day operations and devise efficient registration procedures in consultation with your supervisor.
• Support the identification and management of risks, raising concerns to supervisors or relevant colleagues.

What We're Looking For

• For the G6 level: 3 years of relevant experience with a High School Diploma; or 2 years of relevant work experience with a Bachelor's degree or higher.
• Good computer skills, particularly in data management.
• Functional skill in IT-Computer Literacy.
• Knowledge of English and the UN working language of the duty station if not English, plus the local language.
• The desirable candidate will be a Jordanian national, fluent in Arabic, with prior experience with UNHCR.

Nice to Have

• Training in the basic principles of international protection.
• Experience working with UNHCR proGres software.
• Certificates and/or Licenses in Social sciences, Statistics, Mathematics, or Information technology.

Technical Stack

• UNHCR proGres software
• IT Refugee Systems & Applications

Team & Environment

You will be part of the Registration team, normally supervised by the Registration Officer. You may provide day-to-day supervision, direction, and support to UNHCR staff engaged in registration and related activities, including Reception, Filing, and Data Management staff.

Work Mode

This role is onsite.

All UNHCR workforce members must contribute towards a working environment where each person feels safe and empowered to perform their duties, demonstrating no tolerance for sexual exploitation and abuse, harassment, discrimination, and abuse of power.