About the Role
Coordinates patient referrals by working with providers and internal teams to ensure accurate documentation and timely processing.
Responsibilities
- Process patient referrals in accordance with established guidelines
- Collaborate with healthcare providers to gather necessary documentation
- Verify insurance eligibility and coverage details
- Ensure compliance with regulatory and internal policies
- Track referral status and follow up on pending cases
- Communicate updates to patients and care teams
- Maintain accurate records in the case management system
- Resolve issues related to incomplete or delayed referrals
- Support timely access to specialized medical services
- Coordinate with clinical staff to prioritize urgent cases
- Assist in streamlining referral workflows
- Respond to inquiries from providers and members
- Monitor referral turnaround times
- Escalate complex cases to appropriate team members
- Participate in team meetings and training sessions
Compensation
Competitive salary and benefits package offered
Work Arrangement
Hybrid work model available
Team
Part of a healthcare services team focused on patient support and care coordination
Why This Role Matters
Helps ensure patients receive timely access to necessary care through accurate referral management.
What to Expect
- Daily coordination with providers, patients, and internal teams to process referrals efficiently.
- Use of secure systems to maintain patient confidentiality and data integrity.
Not available
