As the first point of contact at a high-tech office environment, you will provide essential administrative and reception support to both employees and visitors. Your role ensures seamless communication and a professional atmosphere across shared spaces, reflecting the values of service excellence and operational efficiency.
Key Responsibilities
- Operate and manage incoming calls, directing messages and routing communications effectively
- Receive guests with courtesy, verify identities, and coordinate access with internal teams
- Keep the reception and common areas tidy, organized, and visually professional at all times
- Handle the distribution of internal and external mail, including coordination with courier services for shipments
- Oversee cleanliness and order in shared zones such as mailrooms and lobbies
- Track office supply usage, manage reordering processes, and support invoice documentation
- Arrange printing of business cards and procurement of office materials, including promotional items and stationery
- Respond to employee inquiries through the service desk, log requests, and escalate urgent issues appropriately
- Support facility-related administrative tasks and contribute to local office events and initiatives
- Compile and provide data for recurring operational reports
Qualifications
- Fluency in both spoken and written Chinese and English is required for clear, accurate communication across diverse teams
- Strong interpersonal skills with the ability to engage respectfully and professionally with individuals from varied backgrounds
- Ability to manage multiple responsibilities—such as phone coverage, visitor coordination, and document handling—without compromising accuracy
- Demonstrated discretion in handling confidential information and maintaining privacy standards
- Proactive mindset with a focus on delivering service that meets or exceeds expectations
- Reliability, attention to detail, and a professional demeanor are essential
Work Environment
This is an on-site position located in Hsinchu, Taiwan, China, within a structured, professional setting. The role operates in a collaborative, inclusive workplace that values ethics, innovation, and sustainability.
Benefits
- Group Insurance Plan
- Annual Leave
- Labor Insurance
- National Health Insurance
- Employee Welfare Committee
- Employee Assistance Programme (EAP)
Equal Opportunity Employer
The organization is committed to equal employment opportunities and provides reasonable accommodations for qualified individuals with disabilities. Diversity, inclusion, and corporate responsibility are central to the workplace culture.
