SGS Australia / Fulcrum Robotics is seeking a Receivables & Collections Specialist to lead accounts receivable execution, credit oversight, and post-billing revenue governance. You will work directly with the CFO and partner closely with Revenue Operations, Sales, and Laboratory Operations to ensure revenue converts to cash while maintaining GAAP compliance.
What You'll Do
- Apply ACH, wire, check, and credit card payments accurately and timely.
- Maintain detailed audit trail and deposit documentation.
- Investigate and resolve unapplied or misapplied cash.
- Monitor payment gateway postings and exception reports.
- Prepare and analyze daily and monthly aging reports.
- Execute structured collections outreach (30/45/60/90+ days).
- Maintain professional communication with clients regarding outstanding balances.
- Track payment commitments and follow through to resolution.
- Distinguish disputed invoices from delinquent accounts.
- Recommend credit holds and escalation actions when appropriate.
- Prepare Customer Prepayment (deferred revenue) roll-forward schedules.
- Reconcile prepayments and deposits.
- Support revenue recognition alignment.
- Assist with allowance for doubtful accounts analysis.
- Maintain customer credit files and approved payment term register.
- Monitor customer credit exposure and concentration risk.
- Participate in credit limit reviews and adjustments.
- Identify accounts requiring reserve consideration.
- Support formal bad debt reserve analysis.
- Provide monthly A/R close package including various schedules and reports.
- Prepare recommended journal entries with supporting documentation for CFO review.
- Monitor duplicate payments and refund exposure.
- Prepare refund documentation (dual approval required).
- Maintain write-off documentation per approval matrix.
- Support audit requests and confirmation processes.
- Maintain documentation in accordance with retention standards.
- Perform other duties and assist with audits and projects as assigned.
What We're Looking For
- Associate degree or similar in Finance/Accounting.
- 3-5 years of Accounts Receivable experience.
- Intermediate to advanced level in Excel.
- Advanced mathematical skills.
- Intermediate reasoning skills/abilities.
- Decisive, assertive, and detailed oriented.
- Excellent planning, organizing, and problem-solving skills.
- Teamwork and customer service orientation.
- Excellent communication skills.
- Must take ownership of objectives and hold self-accountable.
- Applies judgment and acts according to the SGS standards of ethics and integrity.
- MS Office Suite (Outlook, Word, Excel, PowerPoint) – Intermediate user proficiency required.
Nice to Have
- Experience working with Salesforce Enterprise.
- Experience working with Salesforce Revenue Cloud.
- Experience working with Oracle BOSS Financial system or other enterprise-level financial systems.
- English language skills at an advanced level.
Technical Stack
- Excel
- Salesforce Enterprise
- Salesforce Revenue Cloud
- Oracle BOSS Financial system
- MS Office Suite
Team & Environment
You will work directly with the CFO and partner closely with Revenue Operations, Sales and Laboratory Operations.
Benefits & Compensation
- Salary: USD 55,000 - USD 70,000 yearly.
- Participation in the Company’s benefit programs coincident or following the first of the month in which you are hired.
- Immediate eligibility to participate in the Company’s 401K Retirement Plan.
- Paid vacation.
- Four (4) floating holidays annually.
- Seven (7) company observed holidays paid.
- Sick time accrual.
Work Mode
This is a global position open to candidates in the United States and Canada.
SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.
