OurAssistants is hiring a Bilingual Real Estate Virtual Assistant to support lead management and client communication for a fast-paced residential sales environment. This role focuses on nurturing leads, responding to inbound inquiries, and maintaining CRM systems to ensure potential buyers receive timely and professional follow-ups.

What You'll Do

Call and qualify leads from a large contact database.
Respond to inbound buyer inquiries from platforms like Zillow and Realtor.com.
Engage with prospects who interact with marketing campaigns and social media content.
Qualify buyer interest, timelines, and budget before passing opportunities to the sales team.
Maintain consistent follow-ups to nurture leads and convert interest into appointments.
Manage lead records, tasks, and follow-ups within the CRM system.
Update notes, contact details, and activity logs to maintain accurate records.
Track conversations and ensure all leads are properly categorized within the pipeline.
Send property listings to interested buyers using MLS.
Provide property details, availability, and general market information.
Answer questions from potential buyers regarding listings in marketing materials.
Assist with coordinating buyer interest and scheduling next steps with agents.
Communicate clearly and professionally with prospects in both Spanish and English.
Build rapport with potential buyers and maintain a positive client experience.
Respond promptly to inquiries and maintain high engagement levels with leads.
Support the team’s goal of converting online inquiries into qualified opportunities.

What We're Looking For

Must be 100% bilingual in Spanish and English (spoken and written).
Experience working in real estate lead generation, lead nurturing, or inside sales.
Strong experience handling inbound or warm leads, not just cold calling.
Experience with real estate CRMs (MLS, Zillow, Lofty) and lead management systems.
Excellent communication and relationship-building skills.
Ability to manage high lead volumes and fast-paced workflows.
Strong organization and follow-up discipline.
A stable internet connection and remote-ready workstation.
Comfort working during U.S. Eastern Time business hours.

Nice to Have

Experience with Lofty CRM is highly preferred.
Ideal candidates located in Mexico or Argentina to match time zone and dialect preferences.
Experience supporting real estate teams or brokerages is highly preferred.

Technical Stack

CRM systems
MLS
Zillow
Realtor.com
Lofty CRM

Team & Environment

You will support real estate lead management and client communication for a fast-paced residential sales environment. The culture is collaborative and fast-paced.