Arrow ECS SAS is hiring a Quality Manager, EMEA Aerospace & Defense to support the development and sustainment of our Quality Management System in line with customer requirements for Arrow Global Components' EMEA Aerospace & Defense sector.
What You'll Do
- Support and maintain Quality Assurance System data.
- Serve as the customer liaison for all quality issues and queries; lead root cause analysis and assist in implementing corrective and preventative actions.
- Complete First Article Inspection Reports.
- Perform fault trend analysis.
- Create quality metrics and KPIs.
- Work closely with Sales teams and Distribution center personnel.
- Support new business activity in collaboration with the Sales team.
- Participate in Continuous Improvement projects as required.
- Ensure adherence to customer requirements, standards, and applicable regulatory requirements.
- Monitor the effectiveness of the QMS and recommend enhancements.
- Prepare for and facilitate customer audits, document findings, and oversee corrective and preventive actions.
- Analyze processes to identify improvement opportunities and ensure consistent quality.
- Work directly with customers and suppliers in a courteous and professional manner.
- Collaborate with cross-functional teams to meet customer and regulatory expectations.
- Generate reports on KPIs and quality metrics.
What We're Looking For
- A minimum of 3 years of experience in a Quality Management role within the Aerospace & Defense industry.
- Experience and knowledge of AS9100/9120 standards and quality management principles.
- Strong knowledge of aerospace industry regulations and requirements.
- Familiarity with quality tools such as FMEA, SPC, CAPA, 5 Whys, and Fishbone Diagrams.
Benefits & Compensation
- Competitive and attractive employee compensation package.
- Reliable and trusting work environment.
- Cooperative team with flat structures and open communication.
- Opportunities for professional and personal development.
Work Mode
This is a remote position open to candidates located in the United Kingdom.
Arrow is an equal opportunity employer and is committed to creating an inclusive and diverse working environment by providing equal employment opportunities for all qualified persons.
