Requirements
- Three to four years of experience in a supervisory capacity
- At least one year of experience in quality assurance or a closely related field
- Strong verbal and written communication abilities
- Proficiency with Excel and G-Suite applications
- Effective collaboration and interpersonal relationship skills
- Solid analytical thinking and problem-solving capabilities
Nice to Have
- Prior experience using AI-driven tools designed to enhance customer experience, particularly in quality assurance settings
Work Arrangement
Hybrid
Required (6)
- 3-4 years of supervisory experience
- 1+ years experience in a Quality Assurance role or equivalent experience
- Excellent verbal and written communication skills
- Proficient in Excel and G-Suite
- Strong collaboration and relationship-building skills
- Strong analytical and problem-solving skills
Preferred (1)
Previous experience with AI tools focused on customer experience a plus (QA tools)
