Requirements
- 3-4 years of supervisory experience
- 1+ years experience in a Quality Assurance role or equivalent experience
- Excellent verbal and written communication skills
- Proficient in Excel and G-Suite
- Strong collaboration and relationship-building skills
- Strong analytical and problem-solving skills
Nice to Have
- Previous experience with AI tools focused on customer experience a plus (QA tools)
Benefits
- Work from (almost) anywhere for up to 20 days per year
- Focus on mental health and well-being:
- Company-paid therapy sessions through SpringHealth
- Company-paid subscription to Headspace
- 5 floating holidays
- Paid parental leave
- Generous paid vacation + time off for your birthday
- Paid volunteer time
- Focus on your career growth:
- Development Dollars
- Leadership development
- Access to thousands of on-demand e-learnings
- Travel Discounts
- Employee Resource Groups
- Christmas Bonus
- 30 days - 20 days of paid time off a year
- 25% vacation premium
- Private health, dental, and life insurance
- Monthly social events and happy hours
Work Arrangement
Hybrid
Additional Information
- If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
