Full-time

Blue Cross NC is hiring a Public Website Digital Product Owner

About the Role

Genea is hiring a Public Website Digital Product Owner to develop and execute the strategy and roadmap for the Blue Cross NC public website. This non-technical product management role focuses on the journey of providers, agents, and employer groups, ensuring the website is intuitive, informative, and aligned with business goals.

What You'll Do

  • Own the website roadmap: define and prioritize features, enhancements, and content updates to meet business objectives and improve user engagement.
  • Act as the primary liaison between business teams, design, and development to translate requirements into actionable deliverables.
  • Collaborate with the content team, marketing, compliance, and other stakeholders to ensure content is accurate, accessible, and optimized for SEO and usability.
  • Partner with UX designers and researchers to ensure seamless navigation, clear information architecture, and engaging digital experiences.
  • Use analytics and user feedback to measure site performance, identify opportunities, and drive continuous improvement.
  • Ensure all content and site features meet regulatory requirements and accessibility standards.

What We're Looking For

  • Bachelor's degree or advanced degree (where required).
  • 3+ years of experience in a related field.
  • In lieu of a degree, 5+ years of experience in a related field.

Nice to Have

  • Product Owner certification preferred (Scrum Alliance or SAFe).
  • Adobe suite experience with deep AEM platform expertise.

Technical Stack

  • Adobe Experience Manager (AEM)
  • Adobe suite

Team & Environment

Reports to Product Manager, part of the Web Strategy Team.

Benefits & Compensation

  • Compensation range: $89,174.00 - $142,679.00
  • Medical, dental, and vision coverage along with numerous health and wellness programs.
  • Parental leave and support plus adoption and surrogacy assistance.
  • Career development programs and tuition reimbursement for continued education.
  • 401k match including an annual company contribution.
  • Work-life balance, flexibility, and the autonomy to do great work.

Genea is an equal opportunity employer.

Required Skills
Adobe Experience Manager (AEM)Adobe SuiteDigital Product OwnershipWebsite ManagementStakeholder ManagementAgile MethodologiesUser Experience (UX)Content StrategyAnalyticsSEOAccessibility StandardsProject Management
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About company
Blue Cross NC

Genea provides cloud-based physical security, submeter billing and on-demand HVAC solutions to over 1 million users across 39 countries.

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Job Details
Category product
Posted 2 months ago