Cigna Healthcare is looking for a Provider Data Analyst to support the integrity and completeness of provider data across core systems. This role focuses on methodical data cleansing in platforms like PRM and PAS, working collaboratively to address gaps and ensure prioritized datasets meet quality standards.

What You'll Do

Execute systematic cleansing of provider data across PRM and PAS platforms.
Validate and update records to meet established quality benchmarks.
Ensure compliance with agreed Service Level Agreements (SLAs) and turnaround times.
Work closely with Data Analysts to identify incomplete or inaccurate data.
Implement corrective actions to plug gaps in provider data completeness.
Support initiatives to standardize and align provider data across systems.
Methodically cleanse prioritized datasets based on business impact.
Follow documented processes and controls to maintain consistency and accuracy.
Troubleshoot data discrepancies and escalate complex issues as needed.
Maintain logs of cleansing activities and provide regular status updates to stakeholders.
Contribute to automation and efficiency initiatives aimed at reducing manual errors.
Suggest improvements to data management processes and tools.

What We're Looking For

Proficiency in data management and familiarity with systems such as PRM and PAS (Globalcare, Actisure, Diamond).
Proficiency in Microsoft Office, especially Excel.
Exceptional attention to detail and ability to manage multiple tasks to high quality standards.
Strong communication skills for interaction with diverse stakeholders.
Ability to work independently and as part of a global team.

Nice to Have

Prior experience in healthcare or insurance provider data management.
Knowledge of data governance principles and quality assurance practices.

Technical Stack

Provider Relationship Management (PRM)
Policy Administration Systems (PAS)
Globalcare, Actisure, Diamond
Microsoft Office, Excel

Team & Environment

This role sits within the Reference Data Management vertical under the Business Excellence organization in International Health Delivery Services (IHDS), reporting to a Reference Data Management Senior Supervisor.