RemoteVA PH is hiring a Property Management (Bilingual English and Spanish) specialist to manage daily property operations and tenant payment collections. This role requires a proactive individual with excellent bilingual communication skills to maintain strong tenant relations and ensure timely rent payments.
What You'll Do
- Handle rent collection activities via phone, email, and online platforms.
- Communicate professionally with tenants regarding balances, payment plans, and lease terms.
- Monitor rent roll and financial performance using property management software.
- Follow up on unpaid invoices and initiate collection efforts as needed.
- Liaise with maintenance teams to ensure timely service request resolution.
- Maintain accurate and confidential financial records and documentation.
- Provide tenant support while upholding company policies and procedures.
- Generate weekly reports on collections status and property updates.
What We're Looking For
- Proficient in both spoken and written English and Spanish.
- Minimum of 2 years’ experience in property management or collections.
- Strong interpersonal and conflict resolution skills.
- Familiarity with property management systems (e.g., Rent Manager, AppFolio, Yardi).
- Organized, detail-oriented, and capable of handling multiple properties.
- Comfortable using email, phone systems, and CRM tools.
- Ability to manage sensitive financial discussions with diplomacy.
- High school diploma required.
Nice to Have
- Associate or bachelor’s degree preferred.
Technical Stack
- Property management systems (e.g., Rent Manager, AppFolio, Yardi)
- CRM tools
Work Mode
This is a global remote position.
