About the Role
The role involves providing administrative and operational support for property management tasks, with a strong emphasis on bilingual communication and customer service.
Responsibilities
- Respond to tenant inquiries in English and Spanish
- Assist with lease documentation and renewals
- Coordinate maintenance requests and service appointments
- Update property records and tenant databases
- Support rent collection and payment tracking
- Communicate with vendors and contractors
- Schedule property showings and tours
- Follow up on lease violations or policy issues
- Prepare reports on occupancy and performance
- Assist in onboarding new tenants
- Handle move-in and move-out procedures
- Maintain communication logs with residents
- Support property inspections and audits
- Process work orders and track resolutions
- Translate documents and messages between languages
- Coordinate with legal or compliance teams as needed
- Manage correspondence via email and phone
- Update marketing materials for rental listings
- Monitor lease expiration dates and notify stakeholders
- Assist in budget tracking for property expenses
- Support eviction documentation when required
- Maintain confidentiality of tenant information
- Provide customer service to current and prospective renters
- Track inventory of property supplies and equipment
- Escalate urgent issues to management promptly
Compensation
Competitive hourly rate based on experience
Work Arrangement
Remote position with flexible scheduling
Team
Part of a distributed team supporting property operations
Language Requirement
Must be fully proficient in both English and Spanish for written and verbal communication
Technology Needs
Applicant must have a reliable computer, high-speed internet, and quiet workspace
Not available
