Responsibilities
- Perform research, prepare statistical report, handle information requests, and prepare presentations and briefings.
- Prepare meeting agendas, minutes, and other support documents.
- Assist in SharePoint layout and design and maintain document storage and version control.
- Manage the relevant collaboration platforms.
- Manage electronic correspondence to include both internal and external taskings.
- Draft communications for HQ, the field, and across all stakeholder organizations.
- Conduct business process analysis to identify opportunities for automation.
- Manage the relevant program collaborative platforms.
- Develop program related collaborative platform workflows to route information for review and approval.
- Provide ongoing maintenance and support for tools and models.
- Identify, create, or modify business processes and procedures that enhance the performance of the agency.
- Operate in an integrative environment that enables stakeholder involvement, and which enhances internal and external communications to facilitate the delivery of a consistent message.
Requirements
- Bachelor’s degree is required.
- 3+ years of experience with performing research, preparing statistical reports, handling information requests, and performing clericals duties including correspondence, receiving visitors, arranging conference calls, and scheduling meetings.
- 1+ year of experience in using business intelligence software to perform data analysis, create visualizations and reports with Tableau.
- 1+ year of experience with Excel for reporting.
- Experience with business process improvement initiatives.
- Ability to leveraging data to provide insight, advise stakeholders, and facilitate change.
- Proficient in Microsoft Office Suite, Teams, OneNote, SharePoint.
- Experience supporting Federal customers.
- Ability to obtain and maintain a government security clearance (Public Trust).
- U.S. citizenship.
Nice to Have
- Experience with Visual Basic is preferred.
Work Arrangement
Hybrid
Additional Information
- Must be able to work on customer site on Thursdays.
