At Perceptyx, our mission is to help organizations turn employee insights into measurable impact. We are looking for a Program Manager to lead sophisticated employee listening programs, manage engagements of increasing scope, and drive consistency across global accounts. You will leverage your program management expertise and collaborative mindset to deliver high-quality, high-impact results.
What You'll Do
- Manage and execute increasingly complex employee listening programs across multiple project methodologies.
- Gather business requirements and guide customers on Perceptyx’s best practices for optimal program design.
- Proactively identify, analyze, and mitigate risks and dependencies to ensure timely, high-quality delivery.
- Optimize internal processes, demonstrating efficiency in managing timelines, deliverables, and customer interactions.
- Partner with Customer Success and Sales to identify expansion opportunities and ensure scope alignment.
- Mentor junior members of the team and contribute to internal documentation, best practices, and enablement initiatives.
- Maintain organized program documentation and track timelines using Certinia, Gainsight, and other enterprise tools.
What We're Looking For
- 3 - 4+ years in program or project management within SaaS, consulting, or employee experience (EX).
- Proven success managing multiple complex programs concurrently with high attention to detail.
- Strong relationship-building, analytical, and communication skills.
- Ability to balance independence with deep collaboration in a fast-moving, high-growth environment.
- Comfort navigating cross-functional tools and complex platform configurations.
Nice to Have
- Undergraduate degree preferred, or equivalent practical experience.
- Enterprise-level customer experience is highly preferred.
Technical Stack
- Certinia
- Gainsight
Benefits & Compensation
- Annual salary: 100,000-120,000 CAD
- Comprehensive medical, dental, and vision insurance
- RRSP matching
- Generous PTO and paid holidays
- Parental leave
- Professional development budget
Perceptyx is an equal opportunity employer committed to a diverse workforce. Perceptyx is an EEO/AA/Minority/Female/Disability/Veteran employer.
