Cargado is hiring a Program Manager, Marketplace to play a pivotal role in shaping the strategy, performance, and long-term success of our freight marketplace. This highly cross-functional role involves collaborating with leadership, data, operations, and customer-facing teams to strengthen marketplace efficiency and drive growth.
What You'll Do
- Build and own marketplace analytics, developing insights and reporting that define how Cargado measures marketplace performance.
- Be the hands-on creator of tools, dashboards, and analyses, leveraging SQL and modern AI-powered products to automate insights, monitor health, and inform decision-making.
- Lead cross-company initiatives, taking ownership of high-impact, ambiguous challenges that cut across teams.
- Create data-driven strategies, drive alignment, and execute initiatives from inception through implementation.
- Automate and innovate workflows using available tools and emerging AI technologies for yourself and Cargado team members.
- Continuously explore and apply cutting edge methods, such as AI-agentic workflows, to create scalable, organization-wide efficiency.
- Deeply understand customers using data analysis and structured investigation to uncover insights about both brokers and carriers.
- Drive marketplace strategy by partnering closely with company leadership to guide marketplace priorities.
- Collaborate across teams, working directly with internal stakeholders and customers to identify and solve key operational and strategic issues.
- Embrace startup speed, moving fast, trying new things, and pivoting quickly.
What We're Looking For
- 5+ years of experience in Program Management or Data Analytics.
- Advanced proficiency in SQL, with proven ability to translate complex data into clear, actionable insights.
- Hands-on experience building tools, automations, and workflows using SQL and AI technologies.
- Demonstrated success leading cross-functional initiatives and aligning diverse stakeholders.
- Comfortable with ambiguity, with the ability to turn abstract challenges into structured, scalable solutions.
- Experienced with Metabase, HubSpot, and Google Workspace for analytics, CRM, and collaboration.
Nice to Have
- Experience ideally in freight, logistics, or marketplace environments.
- Bilingual in English and Spanish.
Technical Stack
- SQL
- Metabase
- HubSpot
- Google Workspace
- AI technologies
Team & Environment
This is a highly cross-functional role collaborating with leadership, data, operations, and customer-facing teams. You will report to the Head of Marketplace Strategy.
Cargado operates in a startup environment that moves fast, tries new things, fails at some, and quickly pivots often.
